All systems are operational
Maintenance
NMS Team Event - Out of office

Dear Netways Customer

We would like to inform you about the following:

General Announcement: Limited Service (Managed Services) - Company Event 2021-10-22

Start: 2021-10-22 at 08:00 Europe/Berlin

End: 2021-10-22 at 18:00 Europe/Berlin.

Affected Customers: All Customers with Managed Hosting Description: NETWAYS Managed Services Team is hosting a company event starting 2021-10-22 08:00 AM CET until 2021-10-22 06:00 PM CET. We apologize for the inconvenience you might experience during this time period. This includes contact requests via telephone or mail (service@netways.de). We will take care of your requests after that. For emergencies you are still able to contact our 24x7-Support service.

For further questions please do not hesitate to contact us at service@netways.de.

Thank you for your understanding,

Your NETWAYS Managed Services Team

NETWAYS Managed Services GmbH | Deutschherrnstr. 15-19 | D-90429 Nuernberg

Tel: +49 911 92885-0 | Fax: +49 911 92885-77

CEO: Julian Hein, Bernd Erk | AG Nuernberg HRB25207

http://www.netways.de | service@netways.de

Past Incidents

2nd October 2021

Snapshot errors

Due to temporary problems in the night of the 2nd of October, we were not able to create snapshots for some of our customer servers. The problems were already resolved and all services run as usually.

14th September 2021

Snapshot errors last night

Because of the OpenStack update last night, our system was not able to create snapshots of the OpenStack VMs and Kubernetes nodes. The problem has already been identified and there won't be a problem tonight.

  • Snapshots of local disks (SSD/NVMe) can be scheduled and created again.