All systems are operational

NWS Website

NWS Frontend | nws.netways.de

Operational

NWS Backend | my.nws.netways.de

Operational

Cloud Login | cloud.netways.de

Operational

NWS Cloud

Image service

Operational

Network (SDN)

Operational

Hypervisors

Operational

Block Storage

Operational

NWS Storage

Ceph health

Operational

NWS S3 Storage

Operational

NWS Services / Infrastructure

NWS Server

Operational

Container platform production health

Operational

Start Stop apps

Operational

Legacy

Maintenance

Maintenance: DNS Infrastructure

Start of maintenance: 15.05.2023 08:00 AM CEST
End of maintenance: 15.05.2023 09:00 AM CEST

In the timeperiod mentioned above we are planing maintenance work on our DNS infrastructure. During this time the redundancy of the DNS infrastructure may be reduced but we do not expect any problems. If you experience any problems, dont hesitate to contact us via nws@netways.de.

Past Incidents

9th May 2023

Hypervisors Hypervisor network problems

We were experiencing network problems on our hypervisors this morning, which affected all ressources running on it. We implemented a hotfix, which seems to have resolved the issue. We do not expect further issues. If you still experience network related problems, feel free to contact us.

14th April 2023

Image service Snapshot errors

Due to temporary problems in the morning of 14th April, we were not able to create snapshots for our customers' servers and volumes. The problems have been resolved and all systems are operational again.

30th March 2023

Hypervisors Hypervisor network problems

We are currently investigating network problems on one of our hypervisors, which affect all ressources running on it. We implemented a hotfix, which seems to have resolved the issue, but are still investigating the root cause for it. We do not expect further issues. If you still experience network related problems, feel free to contact us.

13th March 2023

Hypervisors Hypervisor Outage

On Monday 13th of March 2023 we experienced an outage due to a hardware failure on one of our hypervisors. Affected were all virtual machines on that particular host. Virtual machines running with a CEPH based volume were immediately migrated to other hosts and online again after about 15 minutes after we started investigating the issue. Virtual Machines with volumes located on the hypervisors NVMes were recovered at 1.45 PM CET. The host is fully operational again.