Network Issues

Start: 2026-07-30 06:45 CEST

End: 2026-07-30 07:15 CEST

Duration: 30 min

At approximately 06:45 CEST, one of our two redundant network gateways experienced an issue with the connectivity checks used to verify communication with the underlying compute infrastructure.

As a result, the platform automatically redirected a significant amount of network traffic to the second gateway. Although this failover mechanism is designed to maintain availability, the high number of simultaneous routing changes caused temporary connectivity issues for some services.

Restoring the original network configuration subsequently took longer than expected due to delays in the automated routing recovery process. Our investigation into the root cause of the failed connectivity checks is ongoing.